Client Billing Overview
This is a summary of all the ways you can see your client statements and pay your account at Mindfully.
Questions about your client bill? Contact us:
Quick and easy ways to see your client bill
Different Ways To See Your Statement
Our patient statement software, InboxHealth, has many ways to communicate with you:
- Text Messages
- Email Notifications
- Automated Voice Call Reminders
- Paper Statements
- Individual Patient Web Portal access to your account and a chat with us feature.
- Direct access to Mindfully Billing Staff.
The Client Billing Process Begins After Your Visit
1. Text Alerts of Your Client Statement
Text Alerts will give the balance due, and the option to click the link and view a quick overview of your balance due.
2. Email Notifications of Client Bill
Here is an example of an Email notification of the client bill, with an option to pay your bill or contact Mindfully for additional information.
3. Phone Alerts of Your Balance
This is an example of an Automated Balance Reminder call.
“This is a friendly reminder from Mindfully. Your statement has a balance due. We sent your statement on Thursday February 8, 2024 by Email or Text Message. This is for your visit on Friday June 18, 2023.
To make a payment, or ask a question about your bill, call 513-640-0062 to speak with the practice’s billing support team. To repeat, the practice support number is 513-640-0062. If you have already paid this balance, please disregard this call.
Thank you.”
4. Client Paper Statement Alerts
This is an example of a paper statement summarizing your client bill.
Your patient statement will have your balance detail and payment method options.
5. Patient Portal
Your Mindfully client account portal can be accessed by going to www.inboxhealth.com/mybill
or using the QR code on your statement.
You will utilize the client “Account number” and your date of birth to create your portal log on.
Questions about your bill?
If you have any questions about your bill or how to pay, please reach out to us!
